Privacy Policy

This Privacy Policy explains how yotoplay collects, uses, discloses, and protects personal information when you visit our store, place an order, or contact us.

Information We Collect

We may collect identifiers and contact details, shipping and billing details, order and transaction records, customer-service communications, device and browser data, IP-derived approximate location, website activity, cookie identifiers, advertising interactions, and fraud-prevention signals. Payment card details are processed by Shopify and authorized payment providers; we do not store complete card numbers or security codes.

How We Use and Disclose Information

We use information to operate the store, process payments and orders, deliver products, provide tracking and support, administer returns, prevent fraud, secure our services, improve performance, comply with law, and measure advertising. We may disclose information to Shopify, payment processors, carriers, hosting and security providers, analytics and advertising providers, professional advisers, authorities when legally required, and a successor in a lawful business transaction. We do not sell personal information for money.

Google Ads, Remarketing, and Conversion Tracking

We may use Google Ads, including Remarketing and Conversion Tracking, to measure advertising effectiveness and show relevant ads. Google and other partners may use cookies or similar identifiers to understand visits and advertising interactions. You can manage browser cookies and available advertising settings; blocking cookies may affect some store functions.

Cookies and Global Privacy Control

Cookies and similar technologies support essential store functions, security, preferences, analytics, Remarketing, and Conversion Tracking. Where our systems detect a supported Global Privacy Control (GPC) signal, we treat it as a request to opt out of sale or sharing for targeted advertising as required by applicable U.S. law.

California Privacy Rights — CCPA/CPRA

California residents may have rights under the CCPA/CPRA to know and access, correct, delete, and obtain a portable copy of covered personal information; to opt out of sale or sharing; to limit certain uses of sensitive personal information; and not to receive discriminatory treatment for exercising privacy rights. To submit a request or a Do Not Sell or Share My Personal Information request, email support@goyotoplay.shop or call 512-717-2482. We may verify identity and authority before completing a request. Authorized agents may submit requests with proof of authorization.

Retention, Security, and Children

We retain information only as reasonably needed for the purposes described, including order records, dispute handling, security, and legal obligations. We use reasonable administrative, technical, and organizational safeguards, but no transmission or storage system is guaranteed completely secure. The store is intended for adults making purchases and is not directed to children under 13.

Changes and Contact

We may update this policy to reflect operational or legal changes. The published version applies from its displayed update date. Privacy requests may be sent to support@goyotoplay.shop.

Merchant and Customer Support

yotoplay
Email: support@goyotoplay.shop
Phone: 512-717-2482
Address: 814 Brentwood Dr, Eagle Point, Oregon, 97524, United States

Customer service hours: Monday to Friday, 9:00 AM–5:00 PM (America/Los_Angeles).